1. INTRODUCTION
SkillupEd (together with its subsidiaries, and international affiliates, hereinafter "SkillupEd," "us," "we," or "our" or “the Company”) is committed to the security and ethical management of personal data (hereinafter "Personal Data") to operate effectively for the benefit of our stakeholders, customers, and the community. This Privacy Policy (hereinafter “Policy”) outlines our practices for handling Personal Data lawfully and transparently.
2. AIM
This Policy protects the Personal Data of individuals connected to SkillupEd, including visitors, users, and customers (hereinafter “you,” “user”) who interact with our website, services, or platforms.
3. PURPOSE AND SCOPE
This Policy describes how SkillupEd collects, uses, and shares Personal Data through our online interfaces (e.g., www.skilluped.com) and related services. It applies to:
- All systems, employees, and third parties with access to Personal Data.
- SkillupEd’s curated online courses, certification programs, and bootcamps (collectively “Programs”).
- Global operations, including data transfers across borders.
4. TYPES OF PERSONAL DATA COLLECTED
We collect the following categories of Personal Data, as relevant:
A. Personal Identification Data
- Name, job title, company, signature.
B. Financial Data (For payment processing)
- Billing details, payment gateway information (processed via third parties).
C. Contact Data
- Email, phone number, postal address.
D. Education & Recruitment Data
- Qualifications, work experience, career goals.
E. Electronic Identification Data
- IP address, browser type, cookies, login credentials.
F. User-Generated Data
- Assignments, exam submissions, forum posts, feedback.
G. Marketing Preferences
- Communication choices, opt-in/opt-out status.
We do not store payment card details; these are processed by secure third-party gateways.
5. SOURCES OF DATA COLLECTION
Data is collected directly from you when you:
- Register for Programs, webinars, or events.
- Submit inquiries, feedback, or surveys.
- Interact with our website or customer support.
We may also receive data from:
- Third-party partners (e.g., educational institutions, payment processors).
- Analytics tools (e.g., Google Analytics).
6. COOKIES AND TRACKING
We use cookies to:
- Enhance user experience (e.g., session cookies).
- Analyze website traffic (e.g., analytical cookies).
- Deliver targeted ads (e.g., marketing cookies).
You can manage cookies via browser settings, but disabling them may affect functionality.
7. DATA PROTECTION PRINCIPLES
SkillupEd adheres to the following principles:
- Lawful, fair, and transparent processing.
- Data minimization and accuracy.
- Limited retention periods.
- Secure storage and transfers.
8. LEGAL BASIS FOR PROCESSING
We process Personal Data based on:
- Contractual necessity (e.g., enrolling in a Program).
- Legal compliance (e.g., tax regulations).
- Legitimate business interests (e.g., improving services).
- Your consent (where required).
9. DATA SUBJECT RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your data.
- Withdraw consent or object to processing.
- Request data portability.
- Lodge complaints with supervisory authorities.
To exercise these rights, contact: [email protected].
10. DATA SECURITY
We implement technical and organizational measures, including:
- Encryption, access controls, and regular audits.
- Employee training on data protection.
- Vendor agreements requiring compliance.
*While we strive for 100% security, no system is entirely risk-free.*
11. INTERNATIONAL DATA TRANSFERS
As a global provider, SkillupEd may transfer data to servers or partners in other countries, ensuring safeguards like:
- Standard Contractual Clauses (for EU transfers).
- Data Processing Agreements with third parties.
12. RETENTION & DELETION
We retain Personal Data only as long as necessary for:
- Fulfilling the purposes outlined in this Policy.
- Legal or regulatory requirements.
13. BREACH NOTIFICATION
In the event of a data breach risking your rights, we will:
- Notify affected users and authorities within 72 hours (where required).
14. THIRD-PARTY LINKS
Our website may link to external sites. SkillupEd is not responsible for their privacy practices.
15. POLICY UPDATES
We may revise this Policy periodically. Updates will be posted on our website with effective dates.
16. CONTACT US
For questions or requests, contact our Data Protection Officer at:
Email: [email protected]